The Key to Unforgettable Customer Experiences

Commercial scent marketing is the strategic use of professional-grade fragrance systems to enhance your business environment, improve customer experiences, and drive measurable business outcomes. Unlike consumer air fresheners, commercial scent marketing uses advanced diffusion technology to create consistent, branded experiences that influence customer behavior.

Proven Business Benefits:

• Create premium environments
• Increase sales
• Extend customer visits
• Improve satisfaction
• Enhance brand recall
• Reduce perceived wait times
• Boost employee morale
• Eliminate unwanted odors
• Improve indoor air quality

Understanding the psychological and neurological mechanisms behind scent marketing reveals why this sensory strategy is so effective in influencing consumer behavior. Scientific research demonstrates that our olfactory system has unique pathways to the brain that bypass rational thought processes.

Neurological Impact:

• Direct brain access: Unlike other senses, scent bypasses cognitive filtering and triggers immediate emotional responses
• Memory formation: Scent memories are more accurate
• Emotional processing: Pleasant scents trigger dopamine release, creating positive associations with your brand
• Decision making: A large percentage of purchasing decisions are emotional, with scent directly influencing this emotional state

Psychological Effects:

• Warm scents (vanilla, cinnamon): Drive premium product seeking
• Cool scents (eucalyptus, mint): Encourage exploration and rational decisions
• Familiar scents: Build trust and loyalty through nostalgia

Mood Enhancement:

• Stress reduction: Lavender and chamomile decrease cortisol levels
• Energy boost: Citrus scents increase alertness and positive mood
• Confidence building: Woody scents (cedar, sandalwood) enhance feelings of sophistication and purchasing power

Behavioral Modification:

• Dwell time: Pleasant scents increase time spent in environments
• Exploration: Customers visit more product categories in scented environments
• Purchase intent: Scented environments show higher likelihood of purchase consideration

Retail Environments:

• Impulse purchasing: Vanilla scents increase spontaneous buying
• Product evaluation: Items seem higher quality in pleasantly scented spaces
• Brand loyalty: Signature scents create stronger brand recall and association

Service Environments:

• Wait time perception: Pleasant scents reduce perceived wait times
• Service quality: Customers rate staff and service higher in scented environments
• Return intentions: More likely to return to pleasantly scented businesses

Yes, we offer multi-location and franchise scent marketing programs.

Multi-Location Services:

• Single point of contact with centralized billing and management
• Standardized scent programs ensuring brand consistency across all sites
• Scalable solutions with flexible sizing and phased rollout options

Franchise Benefits:

• Individual franchisee support with local consultation and training
• Brand differentiation through signature scenting programs
• Simplified ordering with dedicated support resources

Implementation:

• Pilot testing with select locations before full rollout
• Comprehensive staff training and ongoing optimization
• Volume pricing with significant multi-location discounts

Our comprehensive plans are designed to fit businesses of every size, with transparent pricing that includes everything you need for immediate impact:

Small Business Solutions (Up to 2,000 sq ft)

• Starting at $99/month - Complete turnkey solution
• What's included: Professional-grade scent diffuser system, premium fragrance oils, guided installation, and technical support

Growing Business Solutions (2,000-5,000 sq ft)

• Starting at $199/month - Multi-zone coverage with advanced controls
• What's included: HVAC-integrated or multiple standalone systems, custom fragrance selection, professional installation, staff training, and technical support

Enterprise Solutions (5,000+ sq ft)

• Starting at $399/month - Comprehensive scent marketing program
• What's included: Enterprise-grade systems, signature scent development, multi-location management, dedicated account support, detailed analytics, staff training, and technical support

Flexible Options:

• Monthly plans: No long-term contracts, cancel anytime after 90 days
• Annual savings: 15% discount on 12-month commitments
• Multi-location discounts: Progressive savings for franchise and chain accounts
• Seasonal programs: Temporary installations for events and peak seasons
• Customized solutions: Tailored packages for unique business requirements and specialized industries

All Viascent commercial scent marketing systems include comprehensive compliance support:

• IFRA-compliant fragrances with full documentation
• Professional installation meeting all applicable codes
• Employee training on compliance requirements and procedures
• Ongoing compliance monitoring and documentation support

Getting started is simple with our comprehensive consultation process:

Step 1: Initial 15-minute Consultation (Free with no obligation)

• Business Assessment: Understanding your goals, challenges, and target customers
• Facility Evaluation: Space size, layout, and technical requirements
• Fragrance Discovery: Preference testing and brand alignment
• Solution Design: Custom system recommendations
• Investment Planning: Pricing, ROI projections, and budget options

Step 2: Proposal and Planning

• Detailed Proposal: Complete system specifications and pricing
• Implementation Timeline: Project schedule and milestones
• Contract Finalization: Terms, service agreements, and warranties
• Project Kickoff: Team introductions and communication protocols

Step 3: Installation and Launch

• Professional Installation: Certified technician setup and testing
• Staff Training: Complete system operation and maintenance instruction
• Performance Optimization: Calibration and fine-tuning
• Go-Live Support: Monitoring and issue resolution

Step 4: Ongoing Success

• Optimization Services: Continuous improvement recommendations
• Account Management: Dedicated support and relationship management
• Expansion Planning: Growth opportunities and additional services

Consultation Options:

• Phone Consultation: Initial discussion and planning
• Virtual Consultation: Remote evaluation via video call
• On-Site Visit: Complete facility assessment

What to Prepare:

• Facility square footage and layout information
• Business goals and challenges
• Budget range and timeline requirements
• Key decision makers availability
• Current air quality or odor concerns

• Mood Media, "Elevating the Customer Experience: The Impact of Sensory Marketing" (2019)
  Global study: 90% more likely to revisit stores using scent, music, visuals. 78% value in-store atmosphere. Resource
• Alan Hirsch (Nike Study)
  84% increase in purchase intent and up to 20% higher willingness to pay in scented environments. Resource
• Memory & Recall: Scent vs. Visual
  Scent leads to longer retention and more vivid brand recall (65% for scent after a year vs. 50% for visuals after three months). Resource
• Neuroscience: Scent's Impact on Mood and Emotions
  Pleasant scents can improve mood by 40%; scent triggers major emotional responses in the brain. Resource
• Workplace Productivity & Wellness
  Lemon increased productivity by up to 54%; lavender and jasmine reduced workplace stress. Resource
• Healthcare Application
  Scent programs in hospitals led to 63% less patient anxiety and up to 50% fewer cancellations. Resource
• Sensory Memory Research
  Humans remember 35% of what they smell, more than any other sense. Resource
• Retail Dwell Time & Revenue
  Scent increases time spent in store and results in higher sales. Resource
• Academic Scent Marketing Overview
  Comprehensive analysis of scent-marketing case applications. Resource